FAQ's | Main Street Contact | Text and Voice Messaging

Frequently Asked Questions

What is an SMS? What is a Voice Broadcast?

SMS stands for Short Message Service, and is commonly referred to as a text message. A Voice Broadcast is a pre-recorded voice message that is sent to a phone line.

If I text or call someone, do they get charged?

No. The only charge comes to the person sending the text or voice broadcast.

What countries can I send messages to?

You can send to anywhere in Canada and the US.

Do I need to download anything to use this service?

No. Our system is offered as a web-based service, therefore there isn’t any downloading required.

Do I have to sign a contract?

No. Our service can be cancelled anytime with no extra charges.

How do I know my messages won’t be considered spam?

Main Street Contact is a service created for permission-based voice and text messaging. We work hard to fight against SPAM. If you are unsure whether your messages fall under SPAM, contact us so we can further assist you.

How do I use the system?

You can get started in just a matter of minutes. Once logged in, there is a step-by-step guide showing you how to send SMS and Voice Broadcasts to everyone in your group.