Your patients may value their time, but they may not realize just how much they lose with a last-minute cancellation. If someone can’t make their appointment, they are likely unable to find an open appointment elsewhere or may choose to delay treatment.
When it comes to a person’s health, time is of the essence. The time when they receive treatment or get diagnosed can make a world of difference. This is why it’s so vital that patients follow their appointments. Today, we’re going to share a few tips on how you can remind patients of their appointments.
Here’s what you can do:
Manage Appointments Online
The first step to managing patients’ appointments is to manage them online. Regularly go through your schedule and update your online calendar. This way, you can stop double-bookings right away and see how many patients you have booked.
Because you’re updating your calendar regularly, patients will receive reminders quite regularly, so they will not forget. Online calendars are also convenient and easy to check, so you’ll be able to check appointments from any device.
Send Out Reminders on a Weekly Basis
Once you’re managing your appointments online and patients have placed their appointments, you should let your patients know about these appointments.
You have three options to choose from. You can send them text messages, emails, or even a traditional postcard. Regardless of what you choose, make sure that you remind patients of their appointments a few times before the appointment.
Set Automatic Reminders
Another option to help your patients remember their appointments is to set up automatic reminders. You can choose to set these reminders up months in advance.
This way, you can ensure that your patients will not forget about their upcoming appointments. You can even set them up to remind patients of their appointments on the same day every month.
Give Patients a Choice for Reminders
Give your patients a choice when it comes to reminders. Some patients prefer an email, while others prefer a text message or phone call.
Let them choose which reminder option is best for them and remind them of their upcoming appointments. As we said, it’s always best to give patients a choice. By letting them choose the way they want to be reminded, you’re giving patients a gentle reminder, likely to work out better.
Take Advantage of Technology
Technology has provided many different options for you to use in your practice. You can use technology for taking payments and scheduling appointments.
You can even use technology to manage your appointments. This is why it’s so important to take advantage of technology. Technology can be very helpful in managing appointments and reminding patients of them.
Whether you’re using software to manage your appointments or phones and tablets to remind patients, you can use technology to make the practice run more smoothly.
The Bottom Line
While technology can be helpful, it’s also important to remember that you have to be a human. This is why it’s vital to take advantage of technology and remind patients of their appointments manually.
You can’t rely on technology to remind patients, and you’ll need to work hard to manage your appointments. Regardless of how you remind your patients, they will likely appreciate the effort you put into making sure they do not forget their appointments.
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