Information That We Collect
Depending on how the User uses the Website, we may ask the User to share personally identifiable information (“Personal Information”) with us. This information aids in creating a smooth navigation of the platform, which makes your interaction with the website easy and meaningful but the choice to share this information rests entirely with you. Personal Information includes any information that identifies or can be used to identify, contact or locate the User. We shall be capturing the following information while setting up your profile:
- Profile Information: Users may register on the Website and share their standard contact information. In addition, we may collect and store any personal information you post while using our Services or in some other manner. This may include information of identification, such as name, email, phone number, and physical address information, as well as including credit card numbers to process the registration.
- Recipient/Third Party Information: Where applicable, we also collect third-party personal information if the registered administrator is different from the initiator of the registration for the service. By registering for the service, the platform exists for Clients’ to enter third-party personal information into their account for the purpose of using the Business services, this information may include, but is not limited to cellular phone numbers, associated names, notes, and email addresses. This personal information will not be used for any promotional purposes or shared with third parties for their promotional purposes by MainStreetContact.
- Contact customer support: If you contact our customer care team, we collect the information you give us during the interaction. We may also monitor or record these interactions for training purposes and to ensure a high quality of service.
- Communications: We may process your chats with other users as well as the content you publish, as part of the operation of the services
Other Information Captured When You Use Our Service
We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, searches, clicks and pages which have been shown to you, referring webpage address, advertising that you click on) and how you interact with other users to improve our Services, develop new features, and to market and promote our Services.
How We Use Your Information
We use information that we collect about you or that you provide us:
- To present our Website and its contents to you.
- To fix bugs and errors in the Website.
- To improve the User Experience.
- To provide, develop and improve MainStreetContact and its services, including to make assessments and recommendations about the Service.
- To provide you with information and/or services that you request of us.
- To notify about changes of our Website or any services that we offer or provide through it.
- To allow you to participate in interactive features on our Website.
- For any other purpose with your consent.
We may send users account confirmations, notifications for alerts, and to provide services to Users in connection with the Website. Subject to Users consent, we may also send to Users promotional emails, such as monthly newsletters regarding the new service offerings;
We also collect Users Personal Information for administrative purposes, such as addressing account and troubleshooting Website issues, investigating abuse on the Website, responding to User inquiries and enforcing and applying our Terms and Conditions of Service.
MainStreetContact uses IP addresses for systems administration purposes. We do not link IP address to any information that is personally identifiable, as it is used only for non-personally identifiable information, such as monitoring the regions from where customers are accessing our Website.
However, we may also release Personal Information or other information we collect, if we believe that such action is necessary to: (I) comply with legal requirements and processes; (II) identify, contact or bring legal action against persons or entities who are or we believe have caused or might cause injury to us or a third party; (III) defend or respond to claims brought or threatened against us, our employees, service providers, users of our Services or others; (IV) vendors, service providers, and technicians who help with some of our processing and storage, including helping to answer your questions or (V) otherwise to protect, assert rights, interests of MainStreetContact and of our employees, service providers, Users of the Services or others. Any such release decisions may be made by us in our sole discretion. MainStreetContact will not sell, share, rent, or trade your personally identifiable information to third parties for promotional purposes.
While we try to be selective in working with third parties, we are not responsible for their use of your personal information.
If we go through a corporate sale, merger, reorganization, dissolution, or similar event, the User Data that we gather from you may be part of the assets transferred or shared in connection with the due diligence for any such transaction. Any acquirer or successor of MainStreetContact may continue to use your data as set forth in this Privacy Statement.
Information Collected Using Cookies:
Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave cookies active, because they enable you to take advantage of the most attractive features of the Services.
Opting Out or Unsubscribe.
We collect your name and e-mail address for the purpose of distributing our daily, weekly or monthly newsletter service. The e-mail address provided will be used for delivery of information you have requested from this Website.
The information we collect is used expressly to provide the services requested. It is not shared with other organizations for commercial purposes. We will never sell or rent your email address for any reason.
To unsubscribe from our emails or other communications from us, you may follow the “unsubscribe” link at the bottom of the email or sign onto your account and change settings. However, this section does not cover the messages and advertisements you may receive within the Website.
How Long Is This Data Stored For?
We retain your data as long as your account subsists with us. However, it may be noted that on closure of the account the data with us does not get deleted immediately. In the event you desire immediate deletion of your data you may email us to that effect.
Please note that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect the information we maintain, we cannot guarantee or warrant the security of any information you disclose or transmit to our Services and cannot be responsible for the theft, destruction, or inadvertent disclosure of information.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.
Residents Of California
If you are a California resident, you can request a notice disclosing the categories of personal information about you that we have shared with third parties for their direct marketing purposes during the preceding calendar year. Please allow 30 days for a response. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer such a request.
Regardless of where you use our Services or otherwise provide information to us, the information may be transferred to and maintained on servers located in United States or other countries. Note that the laws, regulations and standards of the country in which this information is stored may be different from your own country. By using our Services, you consent to this collection, transfer, storage, and processing of information to and in United States and other countries.
User Data Rights
Right to Access or Correct Personal Information
You have the right to access and correct your personal information. If you want to review or correct your personal information, you can visit your account profile page, or contact us through www.mainstreetcontact.com, or you may send us an email through the contact information section located at www.mainstreetcontact.com.
In order to provide you the best service MainStreetContact gets connected to various third-party devices and services. The Website may link to, or be linked to, other Websites not maintained by us. MainStreetContact is not responsible for the privacy policies or practices of any third parties or third-party Websites, including any linked or linking Websites. To the extent that you disclose personally identifiable information to any such third parties, different rules may apply to their use and disclosure of personal information that you disclose to them. We encourage you to review the privacy policies of such Websites before disclosing your personal information to them. If you link to Third Party Websites, you may be subject to those Third-Party Websites’ terms and conditions and other policies. MainStreetContact makes no representation or guarantee as to the accuracy or authenticity of the information contained in any such Third-Party Website, and your linking to any other Website is completely at your own risk and MainStreetContact disclaims all liability thereto.
Our Services are not intended for or directed to children. Children under 18 are not eligible to use our Services. Our policies are compliant with the Protection Act (COPPA) (15 U.S.C. §§6501-6506) of United States of America. By using the Services, you represent that you are at least 18 years old and understand that you must be at least 18 years old in order to create an account and purchase the Services advertised through our Sites. We do not knowingly collect or maintain Personal Information from children under the age of 18. If we learn that we have inadvertently gathered Personal Information from children younger than the age of 18, we will take reasonable measures to delete or destroy such information from our records.
Agreeing to Terms